APPOINTMENTS AT SAND POINT INTERNISTS

To schedule an appointment at either our Northcut Landing or our Northwest Outpatient Medical Center location, please call our main number:

(206) 524-4737

If you need to reschedule or must miss an appointment, please call us at least one business day before your appointment. There may be a $35 charge for late appointment cancellations or no-shows.

Sand Point Internists' patients who are in need of hospitalization will be admitted to Northwest Hospital & Medical Center unless requested otherwise.

CONTINUITY OF CARE POLICY

Continuity of care is the process by which the patient and the physician are cooperatively involved in ongoing health care management toward the goal of high quality, cost-effective medical care.

Continuity of care is a hallmark and primary objective of primary care medicine and is consistent with quality patient care. The continuity of care inherent in internal medicine helps primary care physicians gain their patients’ confidence and enables physicians to be more effective patient advocates. It also facilitates the physician's role as a cost-effective coordinator of the patient's health services by making early recognition of problems possible. Continuity of care is rooted in a long-term patient-physician partnership in which the physician knows the patient’s history from experience and can integrate new information and decisions from a whole-patient perspective efficiently without extensive investigation or record review.

The physicians of Sand Point Internists are committed to providing their patients the best care possible and feel strongly that continuity of care is an integral component to their approach.

Once a patient has established care with a physician at Sand Point Internists, we only allow transfers of care to another physician within the practice on a case-by-case basis.

In the instance where a patient wishes to change primary physicians within the practice, the following process will be utilized:

1. The Practice Manager will speak to the patient to learn the reason(s) for the desired change in providers.
2. The Practice Manager will then confer with the physicians involved in the switch to make a determination about whether it is feasible to accommodate the patient’s request.
3. The Practice Manager will then contact the patient to inform them of the decision reached.
4. Patient’s who transfer physicians within the practice will only be allowed to do so one time.

PRESCRIPTION REFILLS

Medication refill requests are handled only during office hours. Please call your pharmacy at least two business days before you need a refill. They will contact our office for approval.

You may be required to see your doctor before a prescription can be refilled.

If you need a written prescription or are requesting a mail-order transaction, please call our office with necessary details. We will process your request within two business days.

TEST RESULTS

You will be notified of results within two weeks after testing.

We will call you with any test result requiring urgent attention.
Please call our office at 206-524-4737, if you have not received any test results within two weeks.

FORMS

Below are some forms to download, print and complete before you come see us. Doing this in advance of your arrival at the clinic will speed up your appointment.

If you are just coming in for a routine visit, please complete the following:

Patient Registration
Routine Exam Letter
Medical Questionnaire Female or Medical Questionnaire Male
Authorization to Release Patient Information Authorization to leave a message

If you are coming in for a visit that is not routine, please complete the following:

Patient Registration
Medical Questionnaire Female or Medical Questionnaire Male
Authorization to Release Patient Information Authorization to leave a message

If you are coming in to be treated after a motor vehicle accident, please complete the following:
Motor Vehicle Accident Form

If you need our assistance in filling out forms such as college admission, FMLA, disability or insurance forms, please allow one week for processing. You may be asked to schedule an appointment with us to finalize them.

PAYMENT AND INSURANCE

On your first visit to our office, please bring the relevant forms above, your insurance card and information, including your insurer’s name, address and phone number; and your group and policy numbers.

We request co-payments at the time you come to our office for an appointment.

We accept VISA, MasterCard or Discover as well as personal checks or cash.

We accept most insurance reimbursements.

Medicare and Preferred Providers are billed directly.

If you are self-insured or are being seen for injuries resulting from a motor vehicle accident, please pay for services at the time of your visit. Use your receipt when requesting reimbursement from your insurer. To make other payment arrangements, contact our practice manager at (206) 524-4737.

Contracted Insurance Plan